Frequently Asked Questions

  • How do Online Readings and Healings Work?
    Our Spiritual Services Portal provides a space for experienced, empathetic and gifted Spiritual Readers and Healers. They are excited to assist you on your journey of self discovery and self-healing via distance online appointments.  Our appointments are conducted via Google Meet. After booking your appointment and checkout, you will receive an email with a link to the Google Meet Video Conferencing Appointment and details on how to join the video call. You will also receive a reminder email the day prior to your appointment. Your consultant will discuss with you in your appointment how he/she works and what tools he/she may use to bring the most benefit to you…
  • Do you have a refund policy?
    Yes!  Our refund policy can be found here.
  • Do you take deposits for the appointments?
    No.  All appointments are paid up front,  however you can choose to use Paypal Pay in 4 or Pay in 3 (if available to you) and pay off your appointment, paying 1/4 or 1/3 at appointment booking time.
  • Are the appointment times listed in my time zone?
    Yes.  Our system reads your location based on your browser settings and will list the times in your timezone.  If you are using a VPN, it will read your location settings for the VPN so you may need to temporarily disable the VPN.
  • What happens if I can't make the appointment?
    We have a customer panel with details of your appointment and you are able to reschedule your appointment there.  The ability to reschedule is only available up to 24 hours before your appointment.  If something happens and you need to reschedule after this time, please use the contact form here.
  • Are the prices listed in my currency?
    Please note that all prices listed will be automatically adjusted to your currency (where available) based on your browser settings but will revert to US Dollars if your currency is not available. A currency converter is available at the bottom of the page for your convenience. The conversion is a guide only.  Be aware that if you are using a VPN, it will show the currency of the country of the VPN.
  • How do I know the Consultants and Healers are genuine?
    You can be assured of a quality service – we believe in professionalism, authenticity and empathy and our Readers and Healers are required to undergo a thorough and rigorous application process before they can offer their services!  Some of the requirements for being able to provide services on our website may include extensive reference checking, individual interviews, social media and website services reviews and legal agreements to operate within our ethos and our privacy policy and terms and conditions.

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